Back to presentations
📅 Book 15-min call
👋 See this for your business → ×
Explained Consulting Explained Consulting

Your New AI Employee
Works 24/7 and Never Calls in Sick

Discover how small business owners use AI automation to handle the tasks that eat up their week — without hiring anyone new.

Naveen Aggarwal
Naveen Aggarwal
Founder, Explained Consulting  ·  25+ years enterprise AI
Leo Burnett VP · Critical Mass VP AI · Fortune 200 Clients
Before We Start

How many of you missed a call from a potential client this week?

That call didn't go to voicemail. It went to your competitor.

62%
of calls to small businesses go unanswered
520
hours a year lost to tasks AI can handle
2 hrs → 4 min
time to send a proposal — with AI

I drink my own kool-aid. Everything I'm about to show you runs on my actual business — today.

Naveen Aggarwal

A Little About Me —
Naveen Aggarwal

  • 20+ years in technology (consulting + marketing agencies)
  • Former head architect helping Fortune 100 companies scale platforms
  • Started working with AI/ML 5 years ago, including custom model development
  • Founded Explained Consulting in 2025 to help small and medium businesses adopt AI
  • Focus: practical AI strategy, implementation, and automation for real business workflows
Next 40 Minutes

Here's exactly what
you're about to see

🎬

Live Demos — Not Slides

Every tool you see is running on my real business. No mockups, no pre-recorded videos. If it breaks, that's part of the show.

🚫

Zero Tech Jargon

No talk of LLMs, APIs, or infrastructure. Just the business problem it solves and what it costs you not to have it.

👥

A Story — Not a Feature List

We'll follow one business owner's day and meet each member of their AI team, one by one.

✅

Walk Away With

One automation you can start using this week, a number to call tonight, and a free roadmap if you want one.

Your AI Staff — Already on Payroll

Meet the team running my business right now

📞
The Receptionist
Answers every call 24/7, qualifies leads, books appointments
🗂️
The Executive Assistant
Live command center + weekly snapshot, ready every morning
🤝
The Client Success Rep
Intake form → professional proposal in under 60 seconds
🔍
The Project Manager
Daily issue scan, flags problems, updates tracker automatically
✅
The QA Analyst
Weekly performance review, files recommendations every Sunday night
✍️
The Content Creator
Weekly newsletter drafted before breakfast, marketing monitor on 24/7
Employee #1

The
Receptionist

Answers every call. Qualifies the lead. Books the appointment. Syncs to your CRM. While you sleep.

✗62% of calls go unanswered after hours
✗Hiring a part-time receptionist is slow and expensive
✓Answers every call, 24/7, never off duty
✓Sounds natural — callers don't know it's AI
🔊 vapi.ai 🤖 retellai.com
Live Demo — This Is Real
VAPI — Explained Consulting Receptionist
Explained Consulting — Receptionist
Powered by VAPI · Published · Ready to answer right now
Employee #2

The Executive
Assistant

I don't start my Monday morning checking emails. I open this — and everything I need to know is already there.

✓Scheduled tasks run automatically — overnight
✓Live artifacts — Work Command Center + Week at a Glance
✓No Monday morning scramble — ever again
Live Demo
Claude Desktop — Chat Mode
Claude Desktop — Chat Mode
🗓️ Week at a Glance
✅  Wins & completed items from last week
🎯  Top 3 priorities for this week
⚠️  Risks or items needing attention
📬  Delivered every Monday morning
Claude Desktop — Cowork Mode
Claude Desktop — Cowork Mode
📊 Work Command Center
📋  Open tasks & today's priorities
🔗  Lead pipeline & follow-up queue
📈  Key metrics — refreshed daily
⚙️  Automation status at a glance
Employees #3 & #4

The Project Manager
+ QA Analyst

Problems don't announce themselves. You usually find out too late — from an angry client.

✓Issues flagged at 9am daily — before clients notice
✓Tracker updated automatically — no one had to ask
✓Weekly QA report with improvement recommendations
Daily Issue Scan
Scans Gmail + Supabase + RetellAI · flags problems · updates tracker
9:07 AM Daily
Weekly QA Optimizer
Reviews call performance · surfaces improvements · files report
Sun 9 PM
Last Run — Monday 9:07 AM
✓ 2 issues flagged and logged
✓ Tracker updated · owner notified
✓ No human intervention required
📋 Issue Tracker — New Items
QA Issue Tracker output
Employees #5 & #6

Content Creator
+ Marketing Manager

You know what kills small business marketing? Not bad ideas. Consistency. Life gets in the way.

✓Newsletter drafted every Thursday before breakfast
✓I read it, send it — 10 minutes total
✓Sites checked every weekday — I only hear if something breaks
Weekly AI News Digest
Scans 20+ feeds · writes SMB-focused newsletter · saves draft
Thu 7 AM
This Week's Newsletter — Preview
What's Happening in AI Right Now
The AI world is buzzing this week — and it's equal parts drama, dollars, and discovery...
Ready to send · 200 words · 5 min to review
Site Uptime Monitor
Checks all sites are live · alerts only on failure
Weekdays 5 AM
Weekly Website Analytics Just Added
Pulls traffic, top pages & conversion data · weekly snapshot report
Mon 6 AM
Employee #7

The Client
Success Rep

The receptionist answered the call. The prospect is interested. Most businesses fumble right here.

Before
✗2 calls taking manual notes
✗Organizing & finding communication across channels
✗Spend an afternoon writing a proposal
After
✓AI-generated notes from call
✓Search folder and email automatically from onboarding
✓Full proposal auto-generated from context
✓Fill in gaps based on human review
Live Demo
Call → Proposal Flow
1
AI takes notes & summarizes the call
2
Searches email & folders for context automatically
3
Full proposal generated from context (<60 sec)
✓
You fill gaps, review, send — 4 min total
2 hrs → 4 min
Time to send a proposal
The Plumbing

How It All Connects

Think of it like plumbing. You don't need to know how it works. You need to know the water flows.

📞
Incoming
Call
→
🤖
Voice Agent
Qualifies
→
📋
CRM
Updated
→
📝
Proposal
Generated
→
📧
Follow-up
Sent
→
📊
Owner Gets
Summary
Powered by n8n Claude AI RetellAI Your existing CRM Zero manual steps

You don't build this yourself — just like you don't do your own taxes. This is what you hire Explained Consulting for.

Your Next Step

You don't need to implement
all of this tomorrow

1

Identify Your #1 Time Sink

Write down the one task that costs you the most time this week. That's where you start.

2

Book a Free Audit

Visit explained.consulting — 30-minute call, walk away with a custom automation roadmap. No obligation.

3

Call This Number Tonight

On your way to the car. Hear it answer. That's your AI receptionist, available right now.

Explained Consulting

Questions?

Scan to give feedback
— or —
Talk to an AI agent
+1 (630) 642-5615
Available right now
explained.consulting
📞 tryvoicepro.com
Naveen Aggarwal
Naveen Aggarwal
naveen@explained.consulting  ·  explained.consulting
Free 30-min AI Automation Audit — no pitch, just a roadmap
Thank You

It was a pleasure
talking to you all.

Everything I showed you runs in a real business — mine. If even one idea saves you an hour this week, today was worth it.

Naveen Aggarwal
Naveen Aggarwal
Founder, Explained Consulting
naveen@explained.consulting
🔗  linktr.ee/naveen.aggarwal
💼

Let's Stay Connected

Connect on LinkedIn and subscribe to AI News Monthly — practical AI updates every month, zero fluff.

🗓️

Free Consultation — explained.consulting

Book your free 30-min AI audit. SCORE members get a special introductory rate — just mention SCORE when you book.

🚀

Just Launched — tryvoicepro.com

The fastest way to get your own AI receptionist live. Would love this audience's feedback — try it and tell me what you think.

🤖 AI News Monthly — April 2026
What's Happening in AI Right Now
April 2026 has been a blockbuster month for artificial intelligence. Google dropped Gemma 4, its most powerful open-source AI model yet, designed for complex reasoning and autonomous tasks. Meanwhile, Anthropic unveiled a new AI called Mythos, built to strengthen cybersecurity — though it's so powerful, it's also raising serious warnings about potential misuse. OpenAI isn't slowing down either, rolling out child safety guidelines, a new Safety Fellowship program, and a major enterprise push with AI agents across industries. On the workforce front, nearly half of small businesses are boosting AI budgets in 2026 — not to cut costs, but to save time. And for those worried about job security, experts are still debating exactly how AI will reshape employment. One thing is clear: AI is no longer just a tech story. It's a business story, a safety story, and increasingly, a policy story that touches all of us.
📰 AI News You Should Know
●
Google's Gemma 4 is here: DeepMind's most capable open-source AI model yet, built for advanced reasoning and autonomous workflows. Read more
●
Anthropic's Mythos AI raises cybersecurity alarms: A powerful new AI model designed to defend against cyberattacks — but capable enough that governments and industry are on high alert. Read more
●
OpenAI unveils Child Safety Blueprint: A new framework to protect minors online from AI-generated harm, alongside a Safety Fellowship for independent researchers. Read more
●
OpenAI goes all-in on enterprise AI: Company-wide AI agents are being introduced to accelerate adoption across industries via ChatGPT Enterprise. Read more
●
AI won't hit a wall anytime soon: Microsoft AI CEO Mustafa Suleyman explains why human intuition underestimates AI's exponential growth trajectory. Read more
●
AI agents are reshaping how businesses operate: MIT Technology Review explores why companies must redesign workflows around AI agents — not just bolt them on. Read more
●
Small businesses are doubling down on AI: Nearly half of small businesses are increasing AI budgets in 2026 — primarily to save time and reduce tedious tasks. Read more
●
Google launches offline AI dictation app on iPhone: Powered by Gemma AI, this new app works without an internet connection — a privacy-friendly alternative to existing tools. Read more
●
Hollywood hit hard by AI disruption: Disney, Sony, and Bad Robot have collectively cut over 1,000 jobs in 2026 as AI and industry consolidation reshape entertainment. Read more
●
Is AGI already here? Databricks co-founder Matei Zaharia says the concept of Artificial General Intelligence is widely misunderstood — and may already be a reality. Read more
AI Voice Agent — Weekly Flow Optimizer
28 calls reviewed  ·  Auto-generated report  ·  Ready for action
📞 28 calls reviewed
📅 16 scheduled estimates
🔁 6 transfers / callbacks
⚠️ 3 out-of-service area
3 optimization opportunities identified this week. All are patterns appearing in 2+ calls, none overlap with existing tracked issues, and each should take under 30 minutes to implement.
Opportunity 1 of 3
Transfer Script — Scripted Delivery on Every Transfer Call
Pattern observed
Every transfer call this week used the identical verbatim script — including ellipsis pauses and a quoted button label ("press 'Zero'"). Callers can hear it's pre-written, which breaks the natural conversational tone the agent builds during the call.
Suggested fix
Replace the static script with natural language: "Sure, I'll transfer you now. If no one picks up, you can press zero to reach someone or leave a voicemail. Hold on just a moment." Remove ellipsis characters and quoted formatting throughout.
🔧 Flow node: Transfer node — static_text or prompt used for all call_transfer transitions
Opportunity 2 of 3
Appointment Lookup — Dead Air During System Search Causes Hang-Ups
Pattern observed
After data collection, the agent announces it's searching ("Checking now, this can take a second") and then falls silent while the scheduling tool runs. In at least one call this week, the transcript ends here — the caller likely hung up during the gap. Even in successful calls, the silence feels abrupt and signals something is wrong.
Suggested fix
Bridge the wait with a short preference question: "While I pull up availability — do mornings or afternoons tend to work better for you?" This fills dead air naturally, keeps the caller engaged, and gives the agent useful data to present better slot options first.
🔧 Flow node: Appointment lookup bridge — node or prompt that runs while the scheduling tool executes
Opportunity 3 of 3
Last Name Rigidity — Agent Loops on Refusal, Losing the Lead Entirely
Pattern observed
When a caller declined to provide a last name, the agent asked 3 times before the caller grew frustrated and hung up. The lead was lost completely. Sentiment score for this call was the lowest of the week.
Suggested fix
After one failed attempt, accept first-name-only and continue: "No problem — I'll note you by first name and make sure the callback number is included so the team can follow up. What's the address?" Add a flag in the submitted record: "Caller preferred first name only." Recovering the lead is always better than losing it.
🔧 Flow node: COLLECT ADDITIONAL INFO — name collection step or global prompt rule
Generated automatically by the AI Weekly Flow Optimizer. Items above do not overlap with existing tracker issues and are ready to be added as new optimization items.