You Bill 2.9 Hours of Every 8-Hour Day. AI Handles the Other 5.
The rest goes to intake calls, scheduling, status updates, chasing documents, and billing follow-up. Your attorneys did not go to law school to be receptionists. AI handles everything around the legal work — so every hour your team shows up, it bills.
200+ appointments and an estimated $60–100K in revenue for The Grout Medic, Naperville. 90-day results guarantee. No contracts.
Sound familiar?
You Are Paying Attorneys $300/Hour to Answer Phones
Intake calls, status updates, scheduling consultations, answering 'where is my case?' — every minute an attorney spends on this work is a minute not billing. At 5 non-billable hours per day, a solo practitioner leaves $1,500 on the table daily.
Half of Law Firms Never Call Web Leads Back
Martindale-Nolo research found that roughly half of law firms never respond to web inquiries at all. You are spending $100-$300 per lead on Google Ads. When nobody calls back, that spend is pure waste — and the case goes to whoever picked up.
35-40% of Searches for a Lawyer Happen After 5 PM
DUI arrests happen at midnight. Accidents happen on weekends. Domestic situations escalate after dinner. The people who need a lawyer most are searching when your office is closed. The firm that answers those calls signs those cases.
Hiring a Receptionist Does Not Solve the Problem
A legal receptionist costs $45K-$62K fully loaded per year, can only handle one call at a time, calls in sick, and leaves for a bigger firm in 8 months. And they still cannot do intake forms, case status updates, billing reminders, or follow-up sequences.
Your AI team, not just a receptionist
We build, deploy, and manage a full AI team for your law firms business. Calls, admin, paperwork, follow-up, and reporting — all handled.
AI Receptionist
Answers every call 24/7, qualifies leads, and books appointments into your calendar.
AI Office Manager
Estimates, proposals, invoices, and intake forms generated automatically.
AI Marketing Manager
Follow-up sequences, Google reviews, and reactivation campaigns on autopilot.
AI Dispatcher
Routes techs by location and skill, handles emergency dispatch, sends customer ETAs.
AI Analyst
Call analytics, lead source tracking, conversion rates, and weekly performance reports.
AI Customer Care
Post-service follow-up, satisfaction surveys, referral requests, and retention campaigns.
Front office: how AI handles your law firms calls
Not a generic chatbot. An AI trained on how law firms businesses actually operate.
Every Lead Answered in Under 60 Seconds
AI answers every call within two rings, 24 hours a day. Potential clients get a live response — not voicemail — regardless of whether you are in court, in a meeting, or asleep. 70% of people hire the first attorney they actually speak with.
Practice-Area Intake That Asks the Right Questions
Not a generic message-taker. AI is trained on your practice areas — PI, family, criminal, estate, real estate. It asks the intake questions that matter for each case type, qualifies urgency, and routes accordingly.
Consultation Booking Without Phone Tag
AI checks your calendar and books consultations on the spot. The prospect gets an appointment confirmation, not a callback promise. Firms that do this see 3x more consultations booked from the same call volume.
After-Hours Emergency Handling
For arrests, protection orders, and time-sensitive matters, you set the rules. AI can immediately text your cell, transfer to your emergency line, or gather complete details for a first-thing-in-the-morning callback — whatever your escalation protocol requires.
Detailed Call Summaries Straight to Your CRM
After every call: caller name, contact info, case type, facts gathered, urgency level, and next action — sent to your email and synced to Clio, MyCase, or PracticePanther automatically.
“"Thank you for calling Mitchell & Associates Law, this is Alex. How can I help you?" The caller, clearly stressed, says their son was just arrested for DUI. "I understand this is a stressful situation — let me make sure we get the right information so we can help. What is your son's name, and which police department has him? Attorney Mitchell handles DUI defense and has availability tomorrow morning at 9 AM for a consultation. Can I book that for you now? I will also send you a text with what to expect in the first 24 hours."”
Back office: admin, paperwork, and follow-up on autopilot
The busywork that eats your day — estimates, follow-ups, data entry, reviews — handled by AI so your team focuses on the work that actually makes money.
Client Intake and Retainer Automation
After a consultation, AI sends the engagement agreement, collects the signed retainer, gathers case documents through a secure upload link, and confirms the initial payment. New clients arrive at their first appointment with paperwork done. You stop chasing signatures.
Case Status Updates — Stop Answering 'Where Is My Case?'
The most common call to any law firm. AI pulls current status from your case management system and answers client inquiries automatically — 24/7. Your paralegals reclaim hours every week that were consumed by status calls that required zero legal judgment.
Consultation-to-Retainer Follow-Up
When a prospect has a free consult but has not signed, AI follows up at 2, 5, and 14 days with personalized messages tailored to their case type. Turns warm leads into retained clients without your team running a manual follow-up process.
Discovery Document Collection and Organization
AI sends structured document requests to clients, tracks what has been received versus outstanding, follows up on missing items, and organizes received files by category. Your paralegals receive complete discovery packets instead of hunting for documents.
Billing and Collections Automation
Invoice reminders at 30, 60, and 90 days past due — automated, professional, and persistent. AI tracks outstanding balances and escalates based on rules you set. Fewer awkward collection calls for your staff, better cash flow for your firm.
Court Deadline and Filing Reminders
AI monitors upcoming deadlines from your practice management system and sends structured reminders to the responsible attorney and client. Nothing critical gets missed because it was buried in a full inbox.
Referral and Review Campaigns
After a matter closes, AI sends a satisfaction check-in, requests a Google review, and asks for referrals — automatically. Most firms get 90% of new clients from referrals but never systematically ask. AI makes the ask every single time.
Works with the tools you already use
The math speaks for itself
Without AI:
A 5-attorney firm with each attorney losing 5 hours daily to non-billable work is leaving $7,500 on the table every single day — $1.875M annually. Add Google Ads spend generating leads that never get called back, and a receptionist who goes home at 5 when half your inbound calls happen after hours.
With Explained Consulting:
Firms using our managed AI capture leads that would have gone to voicemail, convert more consultations through systematic follow-up, and give attorneys back the hours that admin was consuming. Most firms sign enough new cases in the first 30 days to cover the entire year of service.
Live in 48 hours. Three steps.
1. We set it up
Tell us about your business, your workflows, and your biggest time sinks. We configure your AI team — calls, admin, follow-up, everything.
2. Go live
Forward your calls, connect your CRM, and turn on automation. Keep your existing phone number and tools.
3. We manage it
We monitor, tune, and improve your AI weekly. You get reports on calls handled, leads captured, admin hours saved, and revenue recovered.
Frequently asked questions
Managed AI Team vs. the Alternatives
| Explained AI | Answering Service | DIY AI Tools | |
|---|---|---|---|
| Call answering | 24/7, unlimited | Limited hours | You configure it |
| Admin automation | Estimates, follow-up, reviews | None | Some, manual setup |
| Lead qualification | AI scores and routes | Takes a message | Basic forms |
| CRM + tools sync | Built in | Email summaries | You build it |
| Setup + management | Done for you | You write the script | Fully self-serve |
| Cost | $995-$2,995/mo | $800-$2,500/mo | $29-$199/mo + your time |
Stop losing time, leads, and revenue
Book a free 15-minute call. We'll map your biggest time sinks and show you exactly what AI can take off your plate this month.
90-day results guarantee. No contracts. Cancel anytime.
Built by a former Fortune 500 tech exec, now serving local service businesses.